Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

• Be unused and unworn.
• Have original tags attached.
• Be in its original packaging.
• Include receipt or proof of purchase.

To start a return, customers may contact:

Returns should be sent to:

If a return is accepted, provide return instructions and a shipping label.

Items sent back without first requesting a return will not be accepted.

Customers can always contact jyotienterprise1987@gmail.com for return-related questions.

Please inspect your order upon reception and contact us immediately if:

• The item is defective.
• The item is damaged.
• You received the wrong item.

This allows us to evaluate the issue and make it right.

Certain items cannot be returned, including:

• Perishable goods.
• Food products.
• Flowers and plants.
• Personalized products.
• Custom orders.
• Personal care goods.
• Hazardous materials.
• Flammable liquids.
• Gases.
• Sale items.
• Gift cards.

Please contact us if you have questions regarding your specific item.

The fastest way to receive the desired item is to return the current product and place a new order once the return has been accepted.

Customers shipping to the European Union may cancel or return their order within 14 days without providing any reason.

Returned items must:

• Be unused.
• Include original tags.
• Be in original packaging.
• Include proof of purchase.

We will notify customers after receiving and inspecting the returned item and let them know whether the refund has been approved.

Approved refunds will be processed to the original payment method within 10 business days.

Banks and credit card companies may require additional time to process refunds.

If more than 15 business days have passed since approval, customers may contact: